Language Institute TaalTaal Taleninstituut TaalTaal, located at Hoge Prins Willemstraat 226-E 2584HX The Hague, is responsible for the processing of personal data as shown in this privacy statement.

Contact details: www.taaltaal.nl Hoge Prins Willemstraat 226-E 2584HX The Hague +31-70-3226091

S. Sakarya is the Data Protection Officer of Language Institute TaalTaal. He/she can be reached via serhat@taaltaal.nl

Cookies, or similar techniques, that we use

Language Institute TaalTaal uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Language Institute TaalTaal uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked for permission to place them.

You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that has previously been stored via the settings of your browser.

For an explanation, see: https://veiliginternetten.nl/themes/gedrag/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

For opt-out of Google Analytics and other information, see:

Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies, including Google Analytics in Facebook Friends Widget

Personal data that we process

Language Institute TaalTaal processes your personal data because you use our services and/or because you provide it to us yourself.

Below you will find an overview of the personal data that we process:

• First and last name
• Address data
• phone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal data about a minor without this permission, please contact us via info@taaltaal.nl and we will delete this information.

For what purpose and on what basis we process personal data

Language Institute TaalTaal processes your personal data for the following purposes:

• Handling your payment
• Sending our newsletter and/or advertising brochure
• To be able to call or e-mail you if this is necessary to be able to carry out our services
• To inform you about changes to our services and products
• To offer you the opportunity to create an account
• To deliver goods and services to you
• Language Institute TaalTaal analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.
• Language Institute TaalTaal also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.

Automated decision making

Language Institute TaalTaal does not make decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Language Institute TaalTaal). Language Institute TaalTaal uses the following computer programs or systems:

How long we keep personal data

Language Institute TaalTaal does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.

Sharing personal data with third parties

Taleninstituut TaalTaal only provides information to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Taleninstituut TaalTaal and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you.

You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@taaltaal.nl.

To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Language Institute TaalTaal would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we protect personal data

Language Institute TaalTaal takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@taaltaal.nl